Multi Channel Support

Customers interact with your brand on their terms, time and channel of their choice. We leverage this engagement into a personalised experience that increases customer acquisition and retention.

Solutions

  • Live operator inbound & outbound phone support
  • Web initiated interactions
  • Live chat support
  • Email response & ticket handling
  • Text support
  • Social media support
  • Polls/ surveys and feedback programs
  • Help desk & technical support
  • Major CRM & helpdesk cloud toolsets cross platform support

Solutions

  • Live operator inbound & outbound phone support
  • Web initiated interactions
  • Live chat support
  • Email response & ticket handling
  • Text support
  • Social media support
  • Polls/ surveys and feedback programs
  • Help desk & technical support
  • Major CRM & helpdesk cloud toolsets cross platform support

Multi Channel Support

Customers interact with your brand on their terms, time and channel of their choice. We leverage this engagement into a personalised experience that increases customer acquisition and retention.

Solutions

  • Live operator inbound & outbound phone support
  • Web initiated interactions
  • Live chat support
  • Email response & ticket handling
  • Text support
  • Social media support
  • Polls/ surveys and feedback programs
  • Help desk & technical support
  • Major CRM & helpdesk cloud toolsets cross platform support

Solutions

  • Live operator inbound & outbound phone support
  • Web initiated interactions
  • Live chat support
  • Email response & ticket handling
  • Text support
  • Social media support
  • Polls/ surveys and feedback programs
  • Help desk & technical support
  • Major CRM & helpdesk cloud toolsets cross platform support