Outsourced Teams for Businesses



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Back Office & Customer Care Teams

From over a decade, we have been working with businesses to support their back office operations and help them grow. Our clients range from bootstrapped startups to the one’s with 500m+ in revenue. We offer scalable, cost effective, 24/7/365 support solutions that empower your brand and help transform every customer experience into a competitive advantage.

 

Life at TasksEveryday Teams Philippines - Our annual Party

Why Us – Teams.ph advantage & solutions

Multi Channel Support

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Tailored Solutions

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Philippines Advantage

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Quality Centric Approach

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Our Employees

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Customers interact with your brand on their terms, time and channel of their choice. We leverage this engagement into a personalised experience that increases customer acquisition and retention.

Solutions

  • Live operator inbound & outbound phone support
  • Web initiated interactions
  • Live chat support
  • Email response & ticket handling
  • Text support
  • Social media support
  • Polls/ surveys and feedback programs
  • Help desk & technical support
  • Major CRM & helpdesk cloud toolsets cross platform support

Advantage

  • Deliver impactful real time interactions with customers .
  • Agents who are trained in your brand voice, expression, culture & customer service best practices to create helpful engaging experiences for your customers.
  • Deliver the right information quickly, timely & efficiently.
  • We evolve with your customer support requirements, help you shape the strategy to create personalised & meaningful customer interactions.

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