Outsourced Teams for Businesses

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Back Office & Customer Care Teams

From over a decade, we have been working with businesses to support their back office operations and help them grow. Our clients range from bootstrapped startups to the one’s with 500m+ in revenue. We offer scalable, cost effective, 24/7/365 support solutions that empower your brand and help transform every customer experience into a competitive advantage.


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Why Us – Teams.ph advantage & solutions

Multi Channel Support


Tailored Solutions


Philippines Advantage


Quality Centric Approach


Our Employees


Customers interact with your brand on their terms, time and channel of their choice. We leverage this engagement into a personalised experience that increases customer acquisition and retention.


  • Live operator inbound & outbound phone support
  • Web initiated interactions
  • Live chat support
  • Email response & ticket handling
  • Text support
  • Social media support
  • Polls/ surveys and feedback programs
  • Help desk & technical support
  • Major CRM & helpdesk cloud toolsets cross platform support


  • Deliver impactful real time interactions with customers .
  • Agents who are trained in your brand voice, expression, culture & customer service best practices to create helpful engaging experiences for your customers.
  • Deliver the right information quickly, timely & efficiently.
  • We evolve with your customer support requirements, help you shape the strategy to create personalised & meaningful customer interactions.

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